We live in the same world as you. None of us like subscribing to a mailer or free offer and all of a sudden getting bombarded with emails.
Even worse is when we generously give money to a great cause and all of a sudden we’re on the "hit list" and asked for money every week. This is crazy making!
If you decide to join us on our mailing list via our website or during checkout, you agree to receive periodic yet meaningful email contacts from us and us alone.
Here's a little embarrassing secret. In the 16 years we have been selling products online, we rarely send out emails except a few to our local clients and a couple to our customers or prospects immediately after purchasing or opting in. With a list of tens of thousands, you’d think we’d get this one together, but we simply haven't.
So you can rest assure that if we do start to send out mailers, it’ll be done with great consideration and hopefully with things you’ll appreciate like great workout tips and/or special offers.
We will never, ever share your information on any "spam" level with anybody.
- Your address is used to verify your payment method, and used for shipment info
- Your phone number is used to verify payment method, and for us to contact you in case of any questions or problems
- Your email address is used to confirm and thank you for your order, provide shipping and tracking information, to contact you if we have questions about your order, and/or to include into our mailer, which you can leave at any time!
We know trust is earned and we want you to be happy about any communications you receive from us. We are located in California and our office hours are Mon-Fri 10-5 PST. You may call us toll free at: 1-888-WATERGYM (888-928-3749) or directly at 415-388-1079.
Thank you for your consideration and visiting our site!